Frequently Asked Questions

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What Is The Difference Between A Large Glass Infuser And Kompact?

The large unit and the Kompact both have the same functionality and compatibility with 14mm adapters. The differences between the two units are listed below.

  • The Kompact is 30% the size of the large unit.
  • Height difference: Large is ~16 inches & Kompact is ~11 inches
  • Large Globe volume: 3 Cups vs Kompact Globe volume: 2 cups

Large: Reusable craft box with handle vs. Kompact: Custom fit, premium fabric travel case with handle and straps

How To Use

How To Use A Stündenglass Gravity Infuser

Fill with water through the hole in the body into the lower globe up to the visible shoulder of the glass. Attach the top globe, turn until just snug. Add material to your smoking bowl. Rotate the unit almost all the way and then ignite your material. When water starts to drain, smoke will be pulled into the top globe. When all water has been drained through the device, you can pull from the unit or rotate again to have all of the smoke push out to you for a contactless experience.

Watch the video below to see how to use the Stündenglass Kompact Gravity Infuser.

How Do I Fill My Stündenglass With Water?

Begin by removing the top globe by unthreading or turning it counterclockwise. Pour water in the drain hole, through the body into the bottom globe. Please stop filling when the water level reaches the top of the visible glass (bottom globe). Replace the top globe by threading in clockwise. Adjust until just snug. Do Not Remove the Bottom Globe From The Bottom Side when filled with water.

Where Can I Find A Diagram For Assembly?
How To Use A Stündenglass Kompact Gravity Infuser

Fill with water through the hole in the body into the lower globe up to the visible shoulder of the glass. Attach the top globe, turn until just snug. Add material to your smoking bowl. Rotate the unit almost all the way and then ignite your material. When water starts to drain, smoke will be pulled into the top globe. When all water has been drained through the device, you can pull from the unit or rotate again to have all of the smoke push out to you for a contactless experience.

Watch the video below to see how to use the Stündenglass Kompact Gravity Infuser

Maintenance

How Do I Clean My Stündenglass?

The only recommended way to clean your Stündenglass is with water and isopropyl alcohol. Gently swab the inner and outer parts of the device using a soft cloth soaked with isopropyl alcohol. Do not use any abrasive cloths or cleaning agents other than isopropyl, soap and water, as this may cause permanent damage to the anodized and painted finishes, and must be avoided.

Only the glass globes are dishwasher safe. Do not place any other parts of the Stündenglass in a dishwasher.

Quick Clean: Remove the top globe. Rotate the unit to empty out all water. Fill with ½-1 inch of isopropyl alcohol. Thread top globe back on the device. Rotate the unit numerous times until clean. Remove top globe, drain alcohol and rinse with clean water. Remove the magnetic bowl intake adapter end cap and then the rubber plug to clean inside the valve. Removing and disassembly of the upstems may also be necessary for optimal use.

How To Clean My Stündenglass

 

How To Clean My Stündenglass Kompact Gravity Infuser

 

How Do I Deep Clean My Stündenglass?

Remove top globe. Rotate the unit to empty out all water. Rotate then remove the other globe from the top side. Remove each upstem counterclockwise. Use a Hex Head Allen key (included in the maintenance kit) and locate the hex head bolt on the underside to remove the mouthpiece elbow. Pull elbow off. Now pull the entire body off the valve. Gently rotate the body back and forth to work it off the valve. Clean all parts with isopropyl alcohol. Replace seals if needed. Place one bushing and rubber seal back into the body cavity. Place the last bushing and seal it into the body cavity. Push the body back onto the valve. If bushing pushes out when doing so, you have it on backward. Ensure the outlet hole is facing the mouthpiece side. Replace outer seals and/or o-rings if equipped. Reinstall mouthpiece and thread hex head bolt back in. Reinstall upstems. Note: Upstems can be disassembled for deep cleaning.

Please see our YouTube Video for visual instructions.

How To Deep Clean My Stündenglass

How To Deep Clean My Stündenglass Kompact Gravity Infuse

Replacement Parts

Find the right part for your task here.

By only using genuine Stündenglass parts, you are ensuring that your machine continues to work as intended and that your warranty remains intact.

Stündenglass Gravity Smoke Infuser FAQs

What Is A Hookah?

Hookah are used to smoke flavored tobacco mixtures. There are many types of hookahs, such as Egyptian hookahs, Syrian hookahs, and anodized aluminum hookahs – which are particularly popular in the U.S. and Canada. Stündenglass is a gravity hookah which uses water and kinetic energy to create a consistent flow of smoke.

What Is A Contactless Smoke Experience?

Stündenglass was designed to be shared safely. Gravity forces the smoke from the mouthpiece or hose where one can inhale without touching the device.

How To Use The Stündenglass Gravity Hookah

Want to learn how to use Stündenglass for hookah, flower, or to enhance the concentrate experience? Click here for the full tutorial.

Stündenglass Tips & Tricks

Stündenglass can be used in a wide variety of ways. Discover insider tips and tricks to enhance your smoking experience here.

Troubleshooting

Quick Tips
  • Make sure all parts are where they need to be and store the accessories safely
  • Don’t over fill
  • Clean regularly

Both upstems need to be secured in place for the device to function. The outer percolator can be removed however the center upstem must be in place on both sides.

If your unit is not drawing in smoke properly, be certain the valve pin is in place (see pic):

If the valve pin is in place, be certain the body is on the correct way with the outlet hole on the mouthpiece side:

If you experience a leak, be certain the unit is clean and the upstems have been disassembled and cleaned inside. You may need to also push the body towards the upright to ensure seals are tight.

If you hear water inside the valve, simply tilt the unit towards the side so the water inside can drain back into the unit. If your unit is dirty then the drain hole inside the valve may be clogged. Remove the magnetic bowl elbow and rubber plug and then run a chenille through the valve to ensure it is clear

What do I do if my Globe is stuck?

If the collar is turning when trying to remove a globe, you likely have a device with removable rubber collars. Pull away from the body and they can be removed. Clean the back of the collars and the body, next reinsert them, ensuring they are seated flush with the top of the unit and the lip is seated into the groove all along the bottom. If you have a first-generation model with hard plastic threaded collars, those cannot be removed. If you have a leak from this area or the globe, please contact customer service.

If your globe is stuck and the collar is not moving, we recommend first placing the unit on the floor, ensuring its stability and standing over it to use both hands to turn the globe. It may take a few tries and you may need to push down or pull up very slightly however that should free the globe up to remove it. If this does not work, please pour out the remaining water through the mouthpiece then pour some isopropyl alcohol into the unit, rotate numerous times to allow the alcohol to free up whatever has the globes stuck to the collar. Pause in the 1 o’clock position on all sides for a few minutes to allow the alcohol to rest between the globe and collar and then try again.

What can I do if the unit is difficult to rotate?

If your Stündenglass starts to get difficult to rotate, clean it immediately. Use the Quick Clean method to ensure the inside valve seals are clean. If these are not cleaned regularly, material will build up causing the unit to get stuck and eventually tear the seals. If this occurs, you will need a maintenance kit to replace the seals.

Why is there no smoke out of the mouthpiece or being pulled into the unit?
The upstems on your Stündenglass are clogged or the valve/bowl intake is clogged. Please follow steps in the Quick Clean or Deep Cleaning to clean your upstems and valve. If that is not the issue, then the body may be on backwards. The outlet hole should be on the mouthpiece side. See: Basic Troubleshooting
Why does the mouthpiece and valve rotate and not stay in one place?

The valve pin was removed and not replaced. This is a small pin that fits into a groove under the bowl elbow. This is used to hold the valve in place for a table mount to wall mount. When removing the magnetic elbow, ensure this part is not lost. Place the pin in the center groove for table mount or a side groove for wall mount. See pictures under Basic Troubleshootin

What can I do if water is leaking from the Globes?

If your unit is equipped with removable collars: ensure the threaded collar is seated all the way into the body, sitting flush with the top of the body. Press along the bottom inside of the collar to ensure it is fitted into the groove in the bottom of the body all the way around. If issues persist, remove the collar, clean the body and collar and then dry out completely before replacing it. Thread the globe in so it is snug. If the globe is difficult to thread in, use a small amount of vegetable oil on the threads.

If your unit has solid plastic collars that cannot be removed, please contact customer service.

What can I do if my Globe is stuck or hard to remove?

If your globe is stuck, place the unit on the floor and stand directly over it. Use both hands to turn the globe. You may need to push down or pull up very lightly at the same time. If the issue persists, follow the Quick Clean steps to get isopropyl alcohol into the body and under the edge of the glass to help free it up. If you cannot remove either globe, pour out all of the water through the mouthpiece. Fill with some isopropyl alcohol through the mouthpiece then rotate numerous times and complete the steps above.

Can I change the upstem configuration?

The Stündenglass upstems are two separate pieces: the center upstem and the outer percolator shell. The shell can be separated from the stem by holding onto the shoulder above the threads and turning the outer shell counter-clockwise. You can choose to take one off of one side and leave the other on or, take both off or leave both on. It is recommended to periodically clean inside these stems for optimal performance.